OrthoPaid – A Smarter Way to Handle Ortho Payments
In orthodontics, clinical excellence often outpaces administrative systems. Practices are efficient at moving teeth, but many struggle with what happens when patients stop making payments. That gap — between orthodontic care and contract compliance — is exactly why Dr. David Carter created OrthoPaid.
OrthoPaid isn’t a collection agency. It’s not just billing software. It’s an AI-driven interface built to protect relationships while ensuring orthodontists get paid for the care they’ve already provided.
The Problem: Ortho Contracts Aren’t Bulletproof
Orthodontic treatment often spans 12–24 months, but patients typically stop coming in around the 10-month mark — while their auto-draft payments continue. But what happens if they cancel the card? Move away? Stop responding?
The practice still delivered the aligners, monitored the patient, and fulfilled the clinical obligation. But if the patient disappears or defaults, most offices have two bad options:
– Turn it over to collections (which burns the relationship)
– Absorb the loss (which undermines profitability)
Dr. David saw this happening again and again — and realized the solution wasn’t punitive. It needed to be proactive, tech-enabled, and relational.
The Solution: OrthoPaid as the Mediator
Dr. David built OrthoPaid to sit between the patient and the practice — as a neutral, AI-powered interface that can:
– Detect missed payments in real time
– Alert the patient with smart, empathetic reminders
– Offer options like restructured plans, paused accounts, or next-step actions
– Escalate only if resolution isn’t reached
– Keep the practice protected, compliant, and off the collections radar
Think of it as digital conflict resolution — automated, documented, and always working on behalf of the practice.
Why AI Matters in Payment Protection
AI in OrthoPaid isn’t just a buzzword. It’s the engine that:
– Automates communication flows
– Personalizes responses based on tone and behavior
– Tracks contract terms vs. performance
– Logs patient interactions for compliance and protection
This means your team doesn’t need to chase payments. OrthoPaid does it quietly, respectfully, and with clear boundaries — while protecting your business.
From Reactive to Predictable Cash Flow
The orthodontic business model breaks when payments don’t follow treatment. OrthoPaid flips that — ensuring your collections match your care. With OrthoPaid, offices:
– Get paid on time more consistently
– Avoid losing revenue after treatment ends
– Reduce staff burnout related to billing follow-up
– Build better patient relationships through thoughtful communication
Built to Work With Your Practice — Not Replace It
OrthoPaid isn’t meant to replace your in-office systems. It plugs in beside them. Whether you use cloud-based software, spreadsheets, or your own workflows, OrthoPaid integrates to act as a watchdog and safety net.
– Works with in-house ortho, aligner programs, and hybrid models
– Can support membership or subscription billing (like Forever Aligned Club)
– Seamlessly fits into GP/Ortho hybrid practices
– Great for DSOs managing remote ortho models
Why Dr. David Built It
“I didn’t build OrthoPaid because I wanted to automate collections.
I built it because I wanted to protect relationships — and revenue — for every ortho provider who cares deeply about their patients but still runs a business.”
— Dr. David Carter, Founder of OrthoPaid
As an orthodontist and founder of Forever Aligned Club, Dr. David understands both the clinical expectations and the operational challenges of modern orthodontics. OrthoPaid is his answer to a problem every doctor faces — with a solution no one had built until now.
Learn More
OrthoPaid is currently available to select practices by invitation.
📩 Request access at www.OrthoPaid.com
🗓️ Schedule a private demo with Dr. David’s team
🔐 Already a FAC provider? OrthoPaid is included in your membership roadmap.